What Banks Look for in a Loan file – What’s In Your Mortgage File

If you are buying a home or refinancing, understanding what lenders look for in your loan file can make the difference between a smooth approval and a stressful delay or denial. Below I break down exactly what underwriters check, why it matters, and what you can do ahead of time to avoid problems.

Quick overview: the underwriter’s job

An underwriter receives the packaged loan file from your loan originator and verifies everything on the checklist. That includes validating credit, income, assets, appraisal, insurance, public records, and any special circumstances. If the file is messy or incomplete, the underwriter becomes skeptical. That skepticism slows everything down and can introduce conditions or denials.

Why file order and your loan originator matter

First impressions count. When your file arrives in clear order, the underwriter can move fast. If your originator gives you a disorganized presentation—papers all over the place—that same disorganization often shows up in the loan file.

  • If your loan originator cannot explain line items on the loan estimate, consider finding someone else.
  • A clean, logically ordered file saves time and reduces bias against your application.
  • Every mortgage program has a checklist. Follow it.

What lenders check — point by point

1. Credit and credit validation

Credit is more than the number on your report. Lenders validate the score by looking at the underlying trade lines. A high score alone does not guarantee you are creditworthy.

  • Trade lines: Lenders typically want multiple trade lines in your name, not just authorized user accounts. Many lenders require at least three trade lines or at least one trade line with a $5,000 limit reported for 12 months.
  • Thin credit files: If your score is high but you have a thin file—few or no active accounts—your score can be invalidated.
  • Credit mix: Revolving debt (credit cards, store cards, gas cards) drives the score but installment debt (car loans, student loans, personal loans) provides stable trade lines that help validate the score.

“Just because you have a high credit score doesn’t mean you’re credit worthy.”

2. Income and employment

Underwriters want stability and documentation. They will look at:

  • How long you’ve been at your job
  • Whether you changed fields or roles
  • Gaps in employment

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If you have gaps or recent changes, explain them. A simple written letter describing why you changed jobs, relocated, returned to school, or had a gap can prevent questions and speed approval.

Examples: moving from a service job to nursing after finishing school is understandable if explained. But switching from a high-earning trade like welding to an unpredictable commission sales role without clear explanation will raise flags.

3. Appraisal and property suitability

Underwriters review the appraisal to make sure the property and the numbers make sense. They will check:

  • Whether the size and type of the home match the stated household (for example, a large family in a two-bedroom may appear inconsistent)
  • Property condition and comparable sales
  • Any red flags that affect marketability or value

Make it make sense. If the borrower profile and the property do not align, explain the situation up front.

4. Insurance and its effect on DTI

Homeowner insurance and hazard or flood insurance impact your monthly payment and your debt-to-income ratio. If your initial estimate for insurance is low but the actual quote is high, that change can kill your DTI and your approval.

  • Properties in a flood zone or with prior claims can have much higher premiums.
  • Provide accurate insurance quotes early. If the lender estimated $125 per month but the real quote is $325, that could create a problem.

5. Public records, judgments, and government debts

Lenders search for unpaid judgments, tax liens, or federal debts that could affect your ability to repay. If something exists, disclose it and provide a plan or proof of resolution.

6. Child support or other recurring payments

If you are paying child support or receiving it, document it. Provide signed agreements or statements that clearly show the amount and whether it is paid or received. This affects DTI whether the money flows out or in.

Common problems that cause delays or denials

  • Messy, incomplete, or unordered files
  • Loan officer who cannot explain the loan estimate or fees
  • Thin credit file despite a high score (authorized user trade lines)
  • Unexplained job changes or significant employment gaps
  • Incorrect appraisal or property that does not match borrower profile
  • Insurance quotes much higher than originator estimates
  • Undisclosed judgments, liens, or government debts

Practical checklist to prepare your loan file

  1. Use an organized originator. If they cannot explain the loan estimate, find someone else.
  2. Provide a neat, ordered document package to your lender: W2s, pay stubs, bank statements, tax returns, explanation letters, and any legal agreements.
  3. Keep at least one or more active trade lines in your name. Avoid relying solely on authorized user accounts.
  4. Do not close accounts just to “improve” your credit. Installment accounts help validate your score.
  5. Write explanation letters for job gaps, job changes, large deposits, or any irregular items.
  6. Get an accurate insurance quote early, especially if the property may be in a high-risk area.
  7. Check public records and clear any judgments or liens before applying if possible.

Final thoughts and a few blunt truths

Underwriters are human. When a file is disorganized, long, or confusing, that creates bias and slows the process. If you want a fast, clean approval, anticipate questions and answer them before the underwriter has to ask.

In short: get organized, validate your credit, document your income and explanations, confirm insurance, and work with an originator who knows the checklist and can explain the loan estimate. Do that and you dramatically improve your chances of a smooth mortgage approval.

Resources and next steps

  • Gather your documents in order before your appointment.
  • Ask your loan originator to walk you through every line of the loan estimate.
  • Prepare short explanation letters for any employment gaps, major life events, or unusual financial items.

Follow these steps and you will make the underwriter’s job easier. When underwriters can follow the file, they can approve faster. Make it make sense.

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